InDoc EDGE business solutions

Speed up communication internally and externally

COMPREHENSIVE MAILROOM MANAGEMENT SOLUTION

If you do not want the handling of incoming and outgoing mail to cause delays, increase your labour costs and hinder fast and efficient communication within the company as well as with external partners and customers, you can now solve the issue efficiently with our mailroom management solution.

Effective mailroom management is hard to achieve as the mail comes in and goes out of the company via different channels. Centralized mail processing, easy record keeping and recipient notification service are just some of the benefits of the mailroom management solution. Speed ​​up your communication inside and outside the company!

FROM RECEPTION TO DISPATCH AND E-STORAGE OF YOUR MAIL

RECEIVING

incoming mail

MANAGING MAIL

by subject

RECORDING

outgoing mail

E-STORAGE

In order to establish end-to-end mailroom management, your can either digitize several processes simultaneously or opt for gradual implementation of process support.

Receiving incoming mail

You can digitize your incoming mail on your own or outsource mailroom management and scanning to an external provider. Daily mail scanning is always followed by the centralized capture of documents received by fax, e-mail, or electronic document exchange systems.

In the next step, the mail is classified and forwarded (manually or via selected business rules) to the intended recipients within the company. The business solution enables subsequent addition of documents with a higher confidentiality level, which are not opened and digitized in the mailroom due to business rules.

Managing mail by subject

Context-based management of incoming mail allows the highest degree of systematicity and control. The subject folder is automatically numbered according to a pre-set rule and users can easily add new documents. When receiving a new mail, users can choose to either create a new subject or add documents to already existing subjects. As they do so, a search engine opens to make it easier for them to find the target subject. The added document is automatically numbered and tagged with relevant metadata.

Recording outgoing mail

The main purpose of managing outgoing mail is to maintain central records of outbound regular mail, registered mail, registered mail with return receipt, and e-mail. In addition to recording, the business solution also enables inspection and verification of outgoing mail.

Mail e-storage

The certified InDoc EDGE digital data storage system guarantees the completeness and authenticity of preserved documents as well as fully traceable data access available only to authorized users.

BENEFITS OF THE BUSINESS SOLUTION

Better accessibility

Quick and easy access to documents allows you to make timely business decisions.

Full traceability

You know at all times what is going on with your mail, where it is located, and who has accessed it.

Higher efficiency

Faster mail distribution allows you to run business processes more efficiently.

Mail management operates
on the InDoc EDGE platform.
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Cloud service

InDoc EDGE can be used
in Mikrocop's private Cloud.

On-premise

InDoc EDGE can be installed
in your data center.

CAPABILITIES OF MAILROOM MANAGEMENT SOLUTION

CENTRAL RECORDS

  • Centralized mail viewing across all channels
  • Access to information from a single point of entry
  • Manual or automatic user signing
  • Location is irrelevant (dislocated units)

CONTROL

  • Lower probability of recording errors
  • Classification of mail according to the classification plan
  • Monitoring the confirmation of receipt status
  • Full traceability of data access

Centralna evidenca in nadzorovanost uporabe rešitve za upravljanje pošte

ORGANIZATION

  • Subject-based mail handling
  • Tagging documents to convey the level of confidentiality
  • Possibility of keeping internal mail records
  • Possibility of adding e-signature to outbound mail

CONNECTIVITY

Want to speed ​​up your communication inside and outside the company?

Contact us